FAQ and Troubleshooting
My Black Berkey filter wing nuts keep spinning, what should I do?
The wing nuts for Black Berkey filters are no longer available as they are out of stock, and we will not be receiving them in the immediate future. However, the Teflon tape method is effective if applied correctly: Wrap at least 3 to 4 turns of ...
How do Berkey® Systems Work?
Berkey has combined the age-old process of micro-porous gravity filtration with state-of-the-art materials and technology to produce the finest, most ecological and cost-effective water filtration system available anywhere. Water is manually poured ...
Do I Need Fluoride and Arsenic Water Filters (Berkey PF-2)?
About the Berkey PF-2 fluoride and arsenic removal filters The Berkey PF-2 fluoride and arsenic removal filters are optional water filters that can be added to your Berkey system if you live: in an area where fluoride is added to the municipal water ...
Which filters to use to replace my Black Berkey® filters?
As you may have discovered, Black Berkey filters are no longer available on the market due to a Stop Sale Order issued by the U.S. Environmental Protection Agency (EPA), related to compliance with required testing and labeling. We’ve worked hard to ...
What is the lifespan of my Berkey™ filters?
While the Berkey Elements offer one of the best filtration performances on the market and has been tested on their filtration performance, the manufacturer has not provided the independent test results on the filtration performance over the lifespan ...
What do the Berkey® systems filter?
Black Berkey® Purification Elements are some of the best filters on the market. The Elements have an exceptional purification capability that is due to their unique structure. The micro-pores within the Black Berkey® Elements are so small that ...
Which optional Berkey® water purifier accessories should I consider?
The Black Berkey Primer is a very convenient accessory that is a must-have for emergency preparedness or to use your Berkey water filter where treated water is unavailable. The Primer also makes priming your Black Berkey elements much easier at home ...
How to Choose my Berkey®?
Which water filter size is right for me? When determining the best size of water filter for your family or group, please keep in mind that Berkeys produce exceptional water quality, but the gravity filtration process takes time. If you run out of ...
Berkey® FAQ & Troubleshooting
When do I know that I need to change my water filters? While Black Berkey filters are known for their performance, it’s important to note that they have not been tested to NSF standards, and therefore the lifespan claims (like 3,000 gallons per ...
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Warranty Policy
Warranty Policy At Aqua Health Products, we stand behind the quality of our products. All items purchased from our website are covered by a limited warranty against defects in materials and workmanship, subject to the terms below. Please check your ...
How to attach my AlkaFlow™ ALKA-UF?
The AlkaFlow™ ALKA-UF is the ultrafiltration filter designed to work in combination with the ALKA-PH filter to provide enhanced water purification. When connected properly, they form a two-stage filtration system inside your pitcher. Follow these ...
AQUA H₂ FAQ & Troubleshooting
FAQ What does the AQUA H₂ bottle do? The AQUA H₂ Hydrogen Water Bottle infuses regular drinking water with high-purity molecular hydrogen (H₂), a natural antioxidant that helps neutralize free radicals, support cellular health, and improve overall ...
AlkaFlow™ Product Features & Benefits
AlkaFlow™ is our in-house brand of premium alkaline mineral water filtration solutions, designed to deliver high-quality, great-tasting water with a pH level that supports an active lifestyle. Whether you're staying hydrated at home, at work, or on ...
AlkaFlow™ Pitcher Installation
INSTALLATION INSTRUCTIONS 1. Thoroughly clean the product: Remove the lid and the reservoir from the carafe. Wash all components with dish soap and a soft sponge. Rinse them thoroughly and allow them to dry completely. 2. Prepare the filter: Remove ...