FAQ and Troubleshooting
How do Berkey® Systems Work?
Berkey has combined the age-old process of micro-porous gravity filtration with state-of-the-art materials and technology to produce the finest, most ecological and cost-effective water filtration system available anywhere. Water is manually poured ...
Do I Need Fluoride and Arsenic Water Filters (Berkey PF-2)?
About the Berkey PF-2 fluoride and arsenic removal filters The Berkey PF-2 fluoride and arsenic removal filters are optional water filters that can be added to your Berkey system if you live: in an area where fluoride is added to the municipal water ...
Which filters to use to replace my Black Berkey® filters?
As you may have discovered, Black Berkey filters are no longer available on the market due to a Stop Sale Order issued by the U.S. Environmental Protection Agency (EPA), related to compliance with required testing and labeling. We’ve worked hard to ...
What is the lifespan of my Berkey™ filters?
While the Berkey Elements offer one of the best filtration performances on the market and has been tested on their filtration performance, the manufacturer has not provided the independent test results on the filtration performance over the lifespan ...
What do the Berkey® systems filter?
Black Berkey® Purification Elements are some of the best filters on the market. The Elements have an exceptional purification capability that is due to their unique structure. The micro-pores within the Black Berkey® Elements are so small that ...
Which optional Berkey® water purifier accessories should I consider?
The Black Berkey Primer is a very convenient accessory that is a must-have for emergency preparedness or to use your Berkey water filter where treated water is unavailable. The Primer also makes priming your Black Berkey elements much easier at home ...
How to Choose my Berkey®?
Which water filter size is right for me? When determining the best size of water filter for your family or group, please keep in mind that Berkeys produce exceptional water quality, but the gravity filtration process takes time. If you run out of ...
Berkey® FAQ & Troubleshooting
When do I know that I need to change my water filters? While Black Berkey filters are known for their performance, it’s important to note that they have not been tested to NSF standards, and therefore the lifespan claims (like 3,000 gallons per ...
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Warranty Policy
Warranty Policy At Aqua Health Products, we stand behind the quality of our products. All items purchased from our website are covered by a limited warranty against defects in materials and workmanship, subject to the terms below. Please check your ...
Ordering & Shipping
How to place an order Placing an order on our website is quick and easy. Simply browse our products, add the items you want to your cart, and click on the cart icon to proceed to checkout. You’ll be guided through a secure checkout process where you ...
Managing Your Account
How to create an account Creating an account makes it easy to track orders, update your details, and access past purchases. You can create an account in two ways: During Checkout: Simply check the box to create an account, and enter a password along ...
Terms & Conditions of Sale
Consent to use electronic documents You hereby consent to the exchange of information and documents between you and Aqua Health Products over the Internet or by e-mail, and that this Agreement (together with any applicable Order Confirmation(s) ...
AlkaFlow™ Product Features & Benefits
AlkaFlow™ is our in-house brand of premium alkaline mineral water filtraiton solutions, designed to deliver high-quality, great-tasting water with a pH level that supports an active lifestyle. Whether you're staying hydrated at home, at work, or on ...