Whether you're a new user or have been enjoying the benefits of structured water for years, this FAQ and troubleshooting guide will help you get the most out of your Vitalizer Plus and resolve any issues quickly.
Frequently Asked Questions (FAQ)
What does the Vitalizer Plus do?
The Vitalizer Plus restructures, oxygenates, and mineralizes your drinking water using vortex motion, magnetic energy, and a mineral cube. The result is hexagonal water that is easier for your cells to absorb.
Is the Vitalizer Plus a water filter?
No. It does not purify or filter water. You must use filtered or purified water (e.g., from a Berkey system) to avoid contaminants.
How much water does it hold?
The pitcher has a capacity of 2.2 liters (approximately 0.6 gallons).
How long should I run the vortex cycle?
You can choose between 3 settings:
- 9 minutes for light revitalization
- 18 minutes for moderate energizing
- 27 minutes for full vortex and mineral activation
How often should I replace the mineral cube?
After 4,020 minutes of use. The unit tracks usage time and displays “CC” when it’s time to replace the cube.
How do I reset the cube usage timer?
- After inserting a new cube and running a 9-minute cycle:
- Press and hold “Minute” + “Start/Stop” for 2–3 seconds
- The display will show “CL” (Clear), and the counter will reset
Can I store vitalized water?
Yes. You can store it in the refrigerator or at room temperature. However, we always recommend drinking room-temperature water, as it benefits the body best.
Can I use hot water in the pitcher?
No. The Vitalizer Plus is designed only for cold or room temperature filtered water. Hot water can damage the unit and mineral cube.
Is the mineral cube safe for long-term use?
Yes. It contains natural structuring minerals and is safe for daily hydration as long as you use filtered water.
Troubleshooting Guide
- Check if the unit is properly plugged in
- Confirm the outlet has power
- Try a different outlet to test functionality
The water isn’t swirling.
- Make sure the unit is turned on
- Press “Minute” then “Start/Stop”
- Ensure the rotor and silicone ring are correctly placed in the center of the mineral cube
- Make sure the cube is firmly locked into the base of the pitcher
- Ensure the pitcher is seated properly on the base
The unit makes a strange noise.
- Check that the silicone ring is properly wrapped around the rotor
- If the ring is broken, replace it
- Ensure there are no foreign objects in the pitcher
- Make sure the cube is correctly installed and not loose
The display shows “CC”. What does it mean?
This indicates it’s time to change your mineral cube after 4,020 minutes of use. Follow replacement and reset instructions.