MAYU Swirl Cleaning and Maintenance

MAYU Swirl Cleaning and Maintenance

The MAYU Swirl is designed to be both durable and low-maintenance. With regular cleaning and simple upkeep, your Swirl will continue to structure and elevate your water for years to come. This guide covers all aspects of cleaning, descaling, and long-term care.

Regular Cleaning: Carafe

To preserve water quality and prevent residue buildup, clean the carafe every 4 to 5 days.
How to Clean
  1. Remove the magnetic impeller from the carafe.
  2. Wash the carafe using mild dish soap (preferably eco-friendly) and warm water.
  3. Rinse thoroughly.
  4. The carafe is dishwasher safe – top rack only.
Tip: Avoid using abrasive sponges or harsh chemicals to protect the glass surface.

Descaling the Carafe

Over time, mineral deposits (limescale) may form—especially if you’re using hard water. Descaling is simple and effective.
How to Descale:
  1. Fill the carafe with warm water.
  2. Add 1 teaspoon of citric acid.
  3. Place the carafe on the Swirl base and run the vortex until the residue dissolves.
  4. Empty and rinse thoroughly before using again.

Cleaning the Magnetic Impeller

The white magnetic impeller (placed at the bottom of the carafe) is essential for creating the vortex motion. It should be kept clean and free of stains.

Regular cleaning (recommended every few days)

  • Rinse the impeller under warm water.

  • Gently wash it with a small amount of dish soap, using your fingers or a soft cloth.

  • Rinse well before placing it back in the carafe.

  • Avoid using a brush or any abrasive pad: this can damage the protective coating.

Deep cleaning (if stained or discolored)
Soak it overnight in a solution made of:

  • 1 cup of warm water

  • 1 tablespoon of bleach

Rinse thoroughly. Then wash it with dish soap and water before placing it back in the carafe.

Important: Always dry the impeller completely before reinserting it if you don’t plan to fill the carafe with water right away.

Note: Over time, the impeller may become permanently discolored, even after cleaning. In that case, we simply recommend replacing it (a replacement part is available on our website).

Base Maintenance

  1. Wipe the porcelain base with a soft, damp cloth as needed.
  2. Avoid submerging the base or allowing water to enter the charging port or motor area.
  3. Keep the touch button area clean and dry for responsive activation.

Storage & Safety Tips

  1. Store in a cool, dry place when not in use.
  2. Never use abrasive cleaners or immerse the base in water.
  3. Use only the included USB-C charging cable and compatible power source.
  4. If unused for extended periods, clean the carafe and impeller before restarting.